Always available to help you day or night. Great Customer Service! Friendly! Professional. We are fans!! We can't say enough good things about Diligent Boards and the great people at Diligent. We never have to worry about confidential information being in the wrong hands. We love the paperless feature and the security of our documents. We have all of our committees and our main board meetings on Diligent Boardbooks. Our Board of Directors love Boardbooks and plan to continue using this product for a long time.

The program moves you through the pages quickly. They listen to the customer and create what 'you' think is important. I love how there is always a new feature being implemented or developed. I also love the drag and drop method to load documents onto your sight, and the ability to drag your tabs into another position. I love the 'note taking' feature and the ability to do questionnaires, vote for board items option, and fingerprint sign-on. Pros: It's secure, password protected, easy to use, very little training needed to use, has many features 'built in' that I love, i.e. It is important that organization administrators have good training and support to launch this process - it took a few months but then our admins totally rocked this thing! Thank you, Diligent, for enabling our Board and Committees to use their time for important business and dialogues - rather than waiting for a document to be photocopied or shuffling through a pile of papers. The Diligent system ensures that Boards and Committees have what they need to perform the important jobs they agree to in guiding the system and providing meaningful input. They shouldn't have to diddle around looking for some document used in a meeting. Members of boards and board committees are selected because they are in the center of important things for the institution. Overall: Diligent enables two important Board functions (provided that the hospital admins upload the materials timely, which they do really well after a quick learning curve years ago):ġ) Directors (or Committee members) have materials in advance and there is every reason for them to be prepared for meetingsĢ) During meetings at our hospital and the system meetings, all participants (often 18-30 people in the room) can simply be directed to a specific page in the Diligent packet and boom! we're all on the same page, not shuffling through a bunch of papers.

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